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WARRANTY & DISCLAIMER

At Metpure Inc., every system is carefully tested, inspected, and approved by experienced technicians at our factory. By providing this warranty, we are demonstrating confidence in the quality of our systems. Metpure Inc. will provide Limited Warranty Period on this product for TWELVE (12) MONTHS from the date of the original purchase. During this limited TWELVE (12) MONTHS Limited Warranty Period, Metpure Inc. will replace any part of this product which fails due to a defect in materials or workmanship. This Limited Warranty Period is extended to the original purchaser and any succeeding owner for the products purchased for home use within the USA. The following conditions apply to the Limited Warranty Period:

  1. Each purchased product comes with twelve (12) months warranty, unless you have purchased additional extended warranty offered by Metpure Inc.
  2. Metpure Inc. agrees during the Warranty Period, provided it is promptly notified the discovery to any defects and further provided that all cost of returning the defective products to Metpure Inc. are pre-paid by you, to repair or replace. Replacement parts may be new or refurbished, at the election of Metpure Inc.
  3. Shipment to you of repaired or replacement products shall be made in accordance with the provisions under shipping.
  4. In no event shall Metpure Inc. have any obligation to make repairs, replacement or corrections required, in whole or in part, as the result of (i) normal wear and tear, (ii) accident, disaster or event of force majeure, (iii) misuse, abuse, fault or negligence of or by Buyer, (iv) use of the products in a manner of which they were not designed or suggested by the manufacturer or inconsistent with the installation instructions and manual, (v) causes internal to the products such as but not limited to power failure or electrical power surges, (vi) improper storage of the products, or (vii) use of the products in combination which equipment or parts not supplied by Metpure Inc.
  5. Metpure Inc. is entitled to retain any defective part replaced under the Limited Warranty.
  6. Metpure Inc. reserves the right to make design and product modifications or changes to product specifications without any contingent obligations to prospective buyers or owners or products previously sold.
  7. Under no circumstances the conditions stated hereon are negotiable and no employees of Metpure Inc. or its authorized third party resellers have the authority to supersede the terms stated hereon.
  8. If Metpure Inc. determines that products for which you have requested warranty services are not covered by the warranty hereunder, you shall pay or reimburse Metpure Inc. for all costs of investigation and responding to such request at Metpure Inc.’s prevailing time and material rates.
  9. If Metpure Inc. provides repair services or replacement parts that are not covered by the warranty provided in this section, you shall pay Metpure Inc. for the prevailing time and materials rate.
  10. Any maintenance, repair, service, or alteration to or of, or other tampering with, the products performed by any person or entity other than Metpure Inc. or without Metpure Inc.’s prior written approval, or any use of replacement parts not supplied or approved by Metpure Inc., shall immediately void and cancel all warranties with respect to the affected products.
  11. Any incidental or consequential damages caused by possible defects with this appliance is not covered by this Limited Warranty Period.
  12. Exclusion of implied warranties- your sole and exclusive remedy is defective part replacement as provided in this limited warranty. Any implied warranties, including the implied warranties of merchantability or fitness of a particular purpose, are limited to twelve (12) months or the shortest period allowed by law.